About
Welcome
to the office of Dr. Monica Scheel, Board Certified Dermatologist. We are a skin wellness
center located in Kailua-Kona, and Waimea Hawaii, offering skin, hair, and nails treatments.
Our highly-trained dermatology team provides expert and personalized genuine care to our island community.
It is the goal of our entire staff to make sure our patients are treated as part of our family and provided with the latest in high-quality skincare services, customized to fit each patientโs needs.
We pride ourselves on thorough skin examinations and listening to our patientsโ needs. We have all the latest equipment for detecting, diagnosing, and preventing precancers and skin cancer.
We provide diagnosis and treatment of all dermatological conditions. We treat chronic conditions such as psoriasis, rosacea, skin allergies, and eczema as well as acne, melasma, hair loss, and nail fungus. We highly promote overall wellness and skin damage prevention.
We also offer a full range of cosmetic dermatological services that assist in skin rejuvenation. With the best treatments available to date, we assist in the reduction of brown spots and wrinkles, improvement in skin tone and texture, and give your skin that healthy glow!
Weโd love to help you turn back
the clock and find that radiant,
smooth, plumper skin that you
remember!
Meet Dr. Monica Scheel
Dr. Monica is a Board Certified Dermatologist with over 20 years of experience in skin conditions and treatments for the skin, hair, and nails. She began her Skin Wellness Center in Kailua Kona, Hawaii, out of a desire to offer patients a personalized expert visit for their skin concerns. Dr. Monicaโs vision has been achieved by creating a practice that includes state-of-the-art technology, a caring staff, a beautiful office, time to listen to her patientsโ concerns, and customized treatment plans. Her initial dermatology consultations are 25 to 40 minutes versus the national average of only 7.5 minutes.
Dr. Monica was professionally trained through the University of Texas system. Her undergraduate degree was in Pharmacy from UT Austin. She was Pharmacy Council President and gained admission into the Rho Chi Pharmacy Honor Society. She won awards at graduation for the most contributions to the College of Pharmacy and Outstanding Student at the University of Texas in 1990.
Her Medical Degree was obtained at the University of Texas Southwestern/Parkland Hospital. While in medical school she volunteered with the Christian Medical and Dental Society, working as a pharmacist. As a pastime, she enjoyed running with her girlfriends. She graduated at the top of her class earning her admission into the Alpha Omega Alpha honor society and a coveted spot in a dermatology-training program.
She did an internship in Internal Medicine and her Residency in Dermatology at the University of Texas Medical Branch. She thrived on a wide variety of training in medical, surgical, and cosmetic dermatology. She was Chief Resident and passed her Board exams in dermatology in 1999, the same year she ran her first marathon.
Dr. Monica practiced Dermatology in Dallas, Texas with a group medical practice before moving to Hawaii to follow her dream. She initially worked part-time with Kaiser Permanente while setting up her own Dermatology office in Kailua Kona.
Dr. Monica stays active in her field by attending national conferences and advanced training seminars to ensure that she brings the latest in skincare to our Big Island. She completes over 50 hours in continuing education each year to stay current; a value well above the minimum required standards.
Dr. Monica speaks at local and national meetings on many aspects of dermatology. She has given presentations about skin cancer, psoriasis, exercise in medicine, acne, and more. She is a recognized speaker and physician trainer for Allergan, the makers of Botox and Juvederm and Galderma, the makers of Restylane and Dysport. She has recently become a physician trainer for QWO for cellulite treatment. She trains other dermatologists and cosmetic injectors in Hawaii, California, & Texas on cosmetic dermatology with fillers and relaxers.
Dr. Monica is on the faculty for the University of Minnesota Medical School and has medical students intern in her office twice a year. She also hosts high school students, dermatology residents, medical students, and PA students who seek her out for her dermal expertise.
Dr. Monica has been recognized by the national media and has written articles and has been quoted for Oprah, Marie Claire, Sun Precautions, Fox News, and Triathlete magazine. She is profiled in New Beauty Magazine as an โExpert Injectorโ and is listed as one of the Top Doctors in the Honolulu Magazine for 6 years in a row.
Dr.Monica loves the ocean, athletics, community service, her girlfriends, and dogs! She came to Kona to scuba dive but also found joy in learning to kayak, swim, and stand up paddleboard.
It wasnโt long after arriving in Kona that the triathlon bug bit her. She began doing triathlons when she turned 40. She was able to meet her goals of completing Ironman Canada and the Ironman World Championship race in Kona before 45 years old.
She was the Board President for PATH, Peoples Advocacy for Trails Hawaii, and one of her passions is to see greenways preserved on our island.
She lives with her long-time fiance and their animals in the hills above Kona Town. They currently have 2 dogs and a cat and some wild chickens. Adam is the president of the HI Island Humane Society and they share a passion for bringing animals to their people and having a green space for that in the Animal Community Center in Holualoa.
Other charities that she heavily supports include the Daniel Sayre Foundation, the American Cancer Society, Hospice, More than Sport, Kona Hospital Foundation, the Melanoma Research Foundation, the Skin Cancer Foundation and the American Academy of Dermatology Free Skin Cancer Screenings.
Dr. Monica spends several days a year offering free skin cancer screenings and talks in our community. Her office also donates services to fundraising auctions for over 45 different island charities each year.
She is grateful for her thriving practices in Kona and Waimea where she is able to employ over 30 employees. Dr. Monica Scheel and her staff are passionate about her mission, โgenuine caring for patients, community, and each other.โ
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Certified Physician Assistants
Patricia Gannon Achay, PA-C
Patricia โTriciaโ Gannon Achay is a nationally board-certified Physician Assistant. Tricia has been a PA at Dr. Monica Scheel Dermatology since 2014. She takes pride in providing top-level care to our patients. Tricia has trained extensively in Medical and Cosmetic Dermatology and Mohs Surgery. Additionally, she attends annual Dermatology conferences and training to stay on the cutting edge in medical, surgical, and cosmetic dermatology. She has experience in all realms of dermatology and values her aesthetic eye for injectable procedures. She has attended many advanced injector training and is considered an advanced injector.
Tricia received her Bachelor of Science Degree in Biological Studies from the University of California, Santa Barbara in 2007. Tricia went on to work for several years in the Emergency Department at Santa Barbara Cottage Hospital where she gained valuable experience in emergency medicine.
Tricia received her Master of Science in Physician Assistant Studies from the Western University of Health Sciences in Pomona, CA in 2014. She graduated top of her class with honors, was on the Deanโs Honor List, and was appointed a member of the Alpha Eta Honor Society. She was also nationally recognized for scholastic and leadership abilities by Whoโs Who Among Students in American Universities and Colleges. Tricia was born and raised in Kailua-Kona. She grew up on a coffee farm in Keauhou with her three siblings. She enjoys all the outdoor activities that Hawaii has to offer such as surfing, fishing, diving, running, swimming, and playing soccer. She married her husband, Logan Achay, also from Kailua-Kona, in 2012.
Tricia has always dreamt of returning to her hometown to work in medicine and serve the community that raised her. She was beyond thrilled to be given the opportunity to join Dr. Monica Scheel Dermatology. She is an advocate for community service, sharing much of the same values as Dr. Scheel. Tricia is a member of Hawaii Dermatology Society (HDS) and Society of Dermatology PAโs (SDPA).
Natalie Stilwell, PA-C
Natalie Stilwell is a nationally board-certified Physician Assistant.
Natalie received her Bachelor of Science in Cellular and Molecular Biology from Fort Lewis College in Durango, CO in 2018, while playing on the womenโs basketball team.
Natalie received her Master of Science in Physician Assistant Studies at A.T. Still University of Health Sciences in Mesa, AZ in 2022. During her training, she focused on both Dermatology and Plastic and Reconstructive Surgery by completing clinical rotations focused in those areas. Upon graduating, she spent time working in Plastic and Reconstructive Surgery, where she first-assisted in the operating room, performed full body skin examinations and problem-focused skin examinations, and performed in-office procedures including excisions of skin cancers, cysts, and lipomas.
Natalie is an active member of multiple societies, including the American Academy of Physician Assistants (AAPA), the Society of Dermatology PAs (SDPA), and the Hawaii Dermatology Society (HDS). Additionally, she attends national conferences and advanced training seminars to stay up to date on cosmetic, medical, and surgical dermatology. She is currently completing the Society of Dermatology PAs Diplomate Fellowship.
Away from the office, she enjoys spending time with her fiancรฉ, Pat, and two rescue Siamese cats.
Victoria Rain, PA
Victoria Rain, PA is a nationally board certified Physician Assistant. Victoria received her Bachelorโs of Science in Biological Sciences with a minor in Chemistry from Florida State University in 2019, while being actively involved in the Golden Key Society and the FSU football recruiting program. Victoria has had a unique set of experiences that has lead to her passion of medical and cosmetic Dermatology. When she was a freshman in college, she was originally a communications major but had the opportunity to move to New York and work as a model participating in events like New York Fashion Week. While she was in New York, she saw how dermatological issues consumed the industry which led her to pursue a career in medicine to help women feel comfortable in their skin. After she fulfilled her commitment, she went back to college full time at FSU and started working towards her career in medicine.
After Victoria graduated with her Bachelorโs, she worked full-time as a medical assistant in a dermatology practice until she started her Masterโs program in Physician Assistant studies. Victoria received her Masterโs of Science in Physician Assistant studies from Florida State University College of Medicine in 2023. Upon graduating, she has been working full-time as a dermatology Physician Assistant, providing medial dermatologic care in Tallahassee, Florida, where she performed full-body skin exams, problem-focused medical dermatology exams treating conditions like Acne, Psoriasis, Atopic Dermatitis, etc., and performed in-office procedures such as intralesional kenalog injections, cryotherapy, and ED&Cs.
Victoria is an active member in the American Academy of Physician Assistants (AAPA), the Society of Dermatology PAs (SDPA), and soon to be member of the Hawaii Dermatology Society (HDS). Victoria is also currently completing the Society of Dermatology PAs diplomate fellowship.
Outside of the office, Victoria and her husband are passionate about health and fitness and have hobbies in bodybuilding, hiking, and exploring new places.
Registered Nurse
Stephanie Ayau, RN
Stephanie is a Registered Nurse, Certified Nurse Injector, and a Certified Laser Nurse.
Stephanie has worked for Dr. Monica Scheel Dermatology for 7 years. She started as our Laser Nurse, treating our patients with cosmetic treatments, including ablative and non-ablative laser procedures.
Stephanie has completed her certifications in cosmetic injections including Botox, Dysport, Juvederm, and Restylane. She has been trained by Dr. Monica who is also an Expert Injector and trainer for Allergan and Galderma, the companies behind Botox and Dysport. She sees both Cosmetic Injectable patients and Aesthetic Laser patients on Mondays, Tuesdays, and Thursdays in our Kona office and Wednesdays in our Waimea office. She is currently enrolled in the Masters of Nursing program and once graduated she will be a Nurse Practitioner and will be able to care for our medical patients in the community.
Originally a California native, she brings her sunny disposition to the team. When not working, Stephanie enjoys spending time with her two little girls and husband David hiking, camping, running with her dogs, and traveling the globe.
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Aestheticians
Each of our staff members has been selected to provide expertly personalized skincare. Our team of talented licensed professionals provides a variety of services, procedures, products, and consultations to help improve and maintain the appearance and health of our patientโs skin. Our team has a remarkable passion for what they do. You can expect quality care, as they work together to help you achieve your skincare goals.
Tatiana Krause
Tatiana graduated from the renown National Laser Institute and holds a license for Cosmetic Laser Technician. After graduating she workd at one of top Dermatology Office in arizona. Expanding her knowledge of the industry. Health, fitness, and beauty (both inside and out) are the three key elements that form the pillars of her passion for creating long lasting glowing changes for her clients. Tatiana always pushes her capabilities and knowledge. She is never satisfied and always continues to learn and grow within the Aesthetics Industry. She strongly believes in helping others gain confidence with themselves and making lasting personal connections with everyone she meets.
Meet The Team
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Testimonials & Reviews
One of the best things about Hawaii is the sense of community. People are welcoming, friendly and accept everyone as part of their family. We also think of our patients as family members and work hard to make them happy. Below are just some of the testimonials weโve received from happy patients.
2024-10-22
Amazing service, beautiful facility & knowledgeable team members
2024-10-21
Professional, yet comfortable and beautiful office - staff are all incredibly friendly and helpful. 100 stars!
2024-10-21
Dr. Monica Scheelโs office is by far the best in all of Hawaii. I want to share some of my experiences with her and her team: I work as an injector on Kauai so I have had the wonderful opportunity to train under Dr. Monica. She is so thorough, knowledgeable, and next level when it comes to aesthetic medicine. She is more than up-to-date on all the latest techniques and products and she is such a fabulous mentor. I feel so lucky to learn from her. I truly believe she is the best in Hawaii and if Iโm getting any work done, Iโm 100% going to her! Now, for the dermatology side of things, my fiancรฉ and I are in need of our annual skin check and so with him being high risk for skin cancer, I wanted to make sure I was taking him to the best provider I could and that is absolutely at Dr. Monicaโs office. He saw Natalie, PA and she was amazing. She was super thorough. She educated us on changes we can make for our skin health and took such great care of both of us! I highly recommend Natalie! And I must commend Dr. Monicaโs team, from check-in to check out, they make the process so smooth and make you feel very comfortable and right at home. They surely do deserve every bit of praise as they are just incredible all-around. At a recent training that Dr. Monica hosted and was the lead trainer at, I ended up being one of her models to showcase her skill set and the Merz portfolio products. Like I said, she is amongst one of the few people I would trust injecting my face as an injector myself. She so elegantly was able to enhance the contours of my cheeks, give me some amazing jawline definition with Radiesse, and greatly reduced the appearance of my acne scars as well. Her technique is second to none and Iโm so ecstatic about my results! Her medical assistants made the process so easy and pain-free. I HIGHLY recommend Dr. Monica Scheel!
2024-10-20
Tatiana is one of my #esthibesties at Dr Monicaโs office. I did a beauty day with her and got: dermplane, diamond glow, teeth whitening and peel on my arms and legs! I felt so cared for and loved my glow-up!
2024-10-13
I had my second microneedling session with Tatiana. I already see results from my first treatment, and I'm excited to see what happens with the second. Tatiana is very nice, professional, and very knowledgeable. I highly recommend her and Stephanie from Dr. Scheel's office.
2024-09-29
I saw Steph again for my relaxers and it was great! Everyone in this office, from the front desk, to the MAs and the providers are the best of the best! Top tier care and Iโll never go anywhere else!
2024-09-26
PA Tricia Achay is so professional & knowledgable. Best Dermatology visit on Island
2024-09-26
Always prompt and professional. Nala--with her dermaplaning and diamondglowing--transforms my skin into such that dreams are made of. Always on the vanguard of what is happening; the cutting edge of the industry. So grateful to have you so close to home. Mahalo nui loa!
2024-09-24
Got my laser tattoo removal here. Nala & Britt are both amazing. Super grateful!
2024-09-22
Tatiana Krause did my facial peel today and this was THE most relaxing experience I have ever had, Tatiana is incredibly knowledgeable and honest. She gives you a thorough assessment of your skin, offers recommendations on products, and gives you tangible goals to work towards in. I felt like everything she did and recommended was in the best interest of my appearance. Big Mahalo to Tatiana was so nice to talk about mainland life since we both were living in the mainland before we moved to/back to Hawaii. I look forward to coming back again such a very pleasant and invigorating experience! Aloha Renee Wong
2024-09-22
I had a great experience receiving a Dermaplaning & Diamond Glow. Tatiana was very personable and knowledgable in skin care. She explained everything she was doing and really made me comfortable. My skin looked & felt like a total refresh.
2024-09-20
Shania is AMAZING !!! She was so supporting and attentive during my teeth whitening appointment. Her calm demeanor kept me calm since I wasnโt really sure what to expect. I had taken some ibuprofen before the appointment as suggested on the handout. Wasnโt sure how painful the process was going to be. I felt no pain during the experience. There were four 12 minute periods when the blue lights were doing their thing. Shania continued to ask me if I was doing OK throughout. She would keep me posted on the timing. The procedure was so relaxing I almost fell asleep. hahaโฆ I am impressed with the results. I purchased the โhome kitโ to continue the whitening process. MAHALO SHANIA for a GREAT EXPERIENCE !!! ALSO - Would like to give a shout out of THANKS to Sandra and Dr Monica during my recent annual skin check. I appreciated their empathetic support when I told them my Mom had recently passed. Mom had been a patient of Dr Monicaโs for almost 30 years. Thank you Sandra and Dr Monica for your kind and comforting words. I asked Sandra if she would be my โtwo for one partnerโ for the September Special since Mom had passed. Dr Monica was so kind and supportive of me wanting to do something good for me she said I could have the โ2 for 1โ special with just me. MAHALO DR MONICA !!!
2024-09-06
This week was a terrible week for me as I had faced a very unpleasant experience from a supposedly experienced injector from an advanced medical training certification class. I was very anxious, miserable, frustrated and in so much pain. Thankfully, Dr Monica Scheel and her team came to my rescue. They took me in right away and made me comfortable in my time of distress. They were knowlegeable, professional and most of all--kind hearted. Dr Scheel is truly an angel sent by God. As a provider myself, I know the amount of special time she spent ensuring of my well-being and in reaching out to other colleagues to help me with my case. She indeed has the heart to help others. Words cannot express my gratitude to the service I received from Dr Scheel and her team. I highly recommend her clinic.
2024-09-06
Lauren in Waimea is the BEST receptionist!!! Sheโs so patient, and really goes above and beyond with all the appointments you need to book. Also loving the new Estie Tatiana, sheโs very knowledgeable, Iโm excited to continue my future facials with her.
2024-09-06
Shania did my teeth whitening! She was very detail oriented and lightened my teeth 10 shades! I didnโt have any sensitivity! I had a great experience and immediately got compliments on my white teeth! As always I felt the genuine caring! Shania you are going to be a great esthetician!
2024-09-06
I am been going to Dr. Scheel for around 5 years. Her and all the staff are amazing. My favorite one is Tricia! She is amazingโฆ
2024-09-06
My teeth are so white! Reina did an amazing job on my teeth whitening treatment. Thank you!
2024-08-24
Very professional, the staff listen and Taylor you needs with your desire.
2024-08-20
Always feel that Iโm getting great care, both professional and friendly, and in very pleasing surroundings.
2024-08-13
The staffโs dedication to providing top-notch service was evident in every interaction. Love them all but my girl is Tricia and her team is rockstars. This team is unmatched in the industry of dermatology and aesthetics . If youโre looking for a place where exceptional service is not just a promise but a guarantee, look no further. I canโt recommend this establishment highly enoughโitโs a model of what excellent service should be. --- Let me know if you'd like any changes or additional details!
2024-08-13
I was impressed with the thorough examination by the assistant, and itโs documentation on an official record. This is the second time I visited this doctor and was surprised to find they had kept the record of my prior visit of last year and compared it during my current examination. I really appreciate that, and it made me confident that their diagnosis of no problems was accurate, given the fact they had examined me about a year ago. Thanks so much.
2024-08-13
Caring, professional, competent, trustworthy - highly recommended
2024-08-13
Just started going to here and absolutely love it! The space is beautiful and clean, while staff is always kind and inviting. I love Nala- she is so genuine and provides such great services.
2024-08-13
Natalie Stilwell was extremely thorough & professionalโ๏ธShe addressed all of my issues & concerns recommending different types of products/medications to choose from. I highly recommend Natalie Stilwellโผ๏ธโจ
2024-08-02
Face felt fresh and supple and ready for my weekend vacation after the Diamond Glow! Thank you to Tati for being so great!!
2024-07-31
As always, the professional services are always appreciated. Seeing D r. Scheel herself was a special pleasure!
2024-07-31
I always feel so well taken care of when I have an appointment with Dr. Scheel Dermatology. The staff is always friendly and make me feel like a valued patient. Dr. Scheel answers all of my questions and offers great guidance not only about skin my health, but how it effects my overall health and wellness. I highly recommend Dr. Scheel and her staff.
2024-07-17
Dr Monica is very knowledgeable and helps identify problems and offer solutions that work. If it needs to go to the next level she'll recommend a referral to a specialist. Always caring and understanding. Her girls that assist her are incredible, very professional and personable always with your needs coming first. We have been helped by Dr Monica in so many ways, thank you.
2024-07-17
Dr. Scheelโs office is state of the art, impeccably clean and organized and the staff are always welcoming and friendly. I saw Nala โ she was a fabulous and informative technician! I highly recommend you see Nala for a wonderfully relaxing and skin brightening DiamondGlow facial. You wonโt be disappointed!
2024-07-17
I highly recommend the knowledgeable staff and the great aesthetic appeal.
2024-07-17
Coming into the office, I loved the soft interior design and friendly staff. Dr. Scheel is a great listener, addressed all concerns and questions, and recommended high quality skin care that made my skin feel better in just a few days. Happy I found a skin line that doesn't irritate my skin or leave it flaky like many others have... Many Mahalos Dr. Scheel!
2024-07-07
Very professional, fast and friendly Mahalo!
2024-07-07
I have had many successful procedures and also some complications. The staff is very professional and easy to talk to. They do all that they can to address patient concerns. Patient health and well being is their priority.
2024-07-07
Very professional and friendly staff. My PA Natalie Stillwell provided very thorough care.
2024-07-07
We went in for a skin screening, our second in 4 years from Dr Scheel's office. The entire experience was outstanding. The staff is excellent. We've always been impressed with the professionalism, knowledge and friendliness of the staff and this has not changed over the years. They are so helpful and competent. It was such a refreshing experience.
2024-07-07
Love the diamond glow facial! This office offers so much!
2024-06-07
I am so happy and really loving the results. I love the lips. They are so cute, pretty and natural looking. There are areas that were filled out that look so nice! We are so lucky to have this level of expertise and care in Kona! Renee Potter
2024-06-07
The staff are always so nice and cordial from the check in, treatment, and checkout process. Love the facial products!
2024-06-07
Love love love Dr. Monica Scheel! Everyone is supper nice and knowledgeable. Results are amazing.
2024-06-07
Brittany is amazing! The best Dermaplane!
2024-06-07
I absolutely love the staff at Dr. Monica Scheels. They are professional, knowledgeable and so friendly. I highly recommend their office.
2024-06-07
If you want the best, youโve found it. Natalie is one of the most thorough PAโs Iโve ever encountered. She did a custom skin map which helps with early detection of disease.
2024-06-07
Always prompt and efficient, Dr. Monica and her staff is always willing to answer my many questions. A pleasure to work with.
2024-06-07
Iโve been seeing Dr. Scheelโs for years & she & her staff never disappoints. Their facility is clean & spa like. Iโve recommended some of my friends & theyโve all had a pleasant experience.
2024-05-07
Ive been going to Dr Scheels office for a few years now. They REALLY know what they are doing! Im happier with my botox and filler results here than i was with my gal in San Francisco! I also started their wellness clinic this year and have see amazing results. Im back im my โskinny clothesโ. This place is great
2024-05-07
Britt, thank you for your professionalism and doing an outstanding job on my daughterโs and also - my face. Mahalo!
2024-05-07
PA Tricia did my Full Body Skin Exam today and also my cosmetic services. She was very thorough with her examination and set out a treatment program for me. She has such a gentle touch when she does my injections. Itโs always a pleasure to go to her.
2024-05-07
Tatiana gently did my facial and educated me on the best sunscreen so I bought one, plus she used Dr. Sheelโs hyaluronic acid that keeps skin hydrated, so got one. I will ask for Tatiana for my next appointment.
2024-04-07
Very comfortable and professional, I would highly recommend this practice.
2024-04-07
This is one of the best places Iโve ever had fillers and relaxers done.
2024-03-07
Fantastic service every time! The staff is very welcoming, friendly and knowledgeable.i absolutely love Patsy! She is an inspiration!
2024-02-07
Great experience, the team was helpful, courteous, valued my time and very professional. I highly recommend
2023-10-20
Nala is the absolute best at what she does!! She is so sweet and so educational!! I got a diamond glow facial from her and my skin has never felt better. 10/10 would recommend!
2023-10-20
Friendly check in, the clinical staff were excellent and did a terrific job.
2023-10-13
I had the pleasure of receiving the Skin Vive treatment from PA Tricia, and I couldn't be happier with the results! The treatment is a fantastic complement to a Botox treatment, and it left my skin looking and feeling rejuvenated. Tricia's expertise and gentle approach made the experience even better. Additionally, her MA Shania was incredibly helpful and attentive throughout the process. I highly recommend Tricia and Skin Vive for anyone seeking a refresh for tired looking skin. Five stars all the way!
2023-10-06
Aloha, I rarely leave reviews for anything, but this is an exception. I recently had an appointment with Dr. Monica's Kona office for Lazer Hair Removal. I have had a problem with my facial hair most all my life and just dreaded waking up every morning having to shave since I was 12yo. Now this really wasnt a problem, more of a daily inconvenience. Several years ago, I started my new life and have been in transition MtF. My daily ritual of waking up and staring into the mirror and seeing the return of my former self poking through on my face was as if the mirror was laughing at me. I finally had enough and found Dr. Monica Scheel's office in Kona and booked an appointment. When I arrived, completely with my "nakid" face and some fear, I opened the office door to be greeted by a wonderful staff that made me feel very welcome and addressed my concerns and set me to ease immediately. The staff was thorough and very professional which I appreciated very much. In a short time, a wonderful technician greeted me and escorted me into the treatment room. The room was very clean and had a nice comfortable feeling, again which I appreciated. My technician Brittany explained everything and answered my questions in a matterafact and knowledgeable way. She had a wonderful empathy when I flinched a couple times and really made me feel at ease. My procedure was quick and relatively painless. My check out was wonderful as the staff went through my options for pay and future bookings, I felt no pressure and a true sense of caring from them all. I was given instructions of what to expect the next few days and how to deal with any problems I had. The next day, I woke up and rubbed my face to feel nothing, ONLY the smooth skin of the areas worked on. No stubble, nothing... I couldn't believe it. it was just gone, like magic. I cried it was such an overwhelming experience not to feel/see anything on my face. I just cant describe this feeling in words... Anyway, as a TransFemale, its a true miracle to see the outside reflect what I feel inside, its just unreal. Thank you to everyone at Dr. Monica's office and epically Brittany for my experience and outcome. I am really looking forwards to completing my series of appointment here at this office and HIGHLY recommend to anyone out there thats thinking of having this kind of work done to do so at this office. Truly grateful. Linda
2023-10-06
I start having a wonderful experience from the moment I walk in, and am greeted by the front desk staff. I never wait long, but the waiting area is very comfortable and soothing. I love Brittany Heu. Sheโs extremely kind, AND patiently answers my questions. Have loved my Diamond Glow treatments with her.
2023-10-06
Very nice professional staff who takes care of my needs.
2023-10-06
Tahila was kind and friendly. Explained each step of the way and had great tips for improving my skin care.
2023-10-06
Brittany was amazing!!! She did dermaplane and a diamond glow facial on me and I definitely would recommend going to see her!!! She's the best!
2023-10-06
Very professional and detail oriented dermatology practice. Their follow up from prior visits is excellent as well.
2023-10-06
Esti Tahila provided an amazing facial experience! Canโt wait to get in again!
2023-10-06
Dr. Scheel and her team are amazing in the Kona office. So kind, compassionate and caring throughout the whole process. Definitely recommend!
2023-09-26
First ever Diamond glow facial! Loved Tahila! She was very informative and explained the whole way through. I already have my 6 week follow up scheduled with her!
2023-09-23
The staff was welcoming, knowledgeable and efficient. They asked pertinent questions and addressed my needs. Checkout was quick and friendly. Mahalo!
2023-09-23
Nala is amazing. She is friendly and very knowledgeable about skin care.
2023-09-23
Nala was amazing for my first Diamond Glow I liked how she explained which products were being used and how it works on my skin.
2023-09-22
Good meeting Brittney. Methodical & professionalโฆwith great people skills. Appreciate it. Many thanks.
2023-09-22
Got the Radiesse treatment done on my neck to get rid of the crepey skin. Patsy was wonderful and made me feel very comfortable. I am so pleased with the results. Been wanting to get this done for so long and I wish i wouldโve done it sooner! Thanks again!
2023-09-22
Absolutely love this place! The treatments I have been receiving are are really making a difference in my skin texture and appearance. All of the staff are vey welcoming and friendly. I always look forward to my appointments.
2023-09-20
Stephanie was perfect. Amazing. 11/10. Really took her time to make sure everything was perfectly symmetrical. Totally going back.โค๏ธ
2023-09-13
Very Awesome & Professional service. Will Definitely be back.
2023-09-13
New to the island, and was so happy to have chosen this clinic. Itโs going to remain my spot for the duration of my time here. The clinic is beautiful, and the staff are lovely and professional. Stephanie did a perfect job with my relaxers, and was extremely caring. Im thrilled with the results.
2023-09-13
Got my 1st microneedling & 3rd PicoTone Face treatment done with Brittany! Sheโs always so much fun to do treatments with. Great conversation and she always follows up with me to check on how Iโm doing! I get the BEST service with her! If youโre thinking about getting rid of those brown spots on your face I highly recommend booking your treatments with Brittany! Book for the month of September and get 20% off Laser Treatments with Brittany!
2023-09-13
Very professional and friendly
2023-09-13
Love the Diamond Glow facial!
2023-09-06
Today I had the pleasure of experiencing a Diamond Glow Facial with Tahila, and I couldn't wait to share my fantastic experience! From start to finish, it was an absolute delight. Tahila's expertise and professionalism were immediately evident as she guided me through the process. She took the time to explain every step of the Diamond Glow Facial, making me feel at ease and well-informed about the treatment. Her sweet and caring demeanor created a relaxing atmosphere, which greatly enhanced the overall experience. As soon as the facial began, I could sense that I was in the hands of a true skincare expert. Tahila's technique was gentle yet effective, leaving my skin feeling incredibly soft, clean, and rejuvenated. The Diamond Glow Facial exceeded my expectations, and I could visibly see and feel the difference in my skin immediately. What sets Tahila apart is not only her skill but also her passion for what she does. Her knowledge of skincare and willingness to share tips and advice personalized to my skin type were invaluable. It's rare to find someone who is both highly skilled and genuinely caring in their approach, and Tahila embodies both of these qualities. In summary, my Diamond Glow Facial with Tahila was a truly enjoyable experience that left my face feeling revitalized and glowing. I can't thank Tahila enough for her exceptional service and warm hospitality. I wholeheartedly recommend Tahila's services to anyone seeking top-notch skincare treatments and a genuinely pleasant experience. Thank you, Tahila, for making my day and my skin shine brighter! I'll definitely be returning for more of your wonderful treatments in the future.
2023-09-06
Exceptional experience with Trisha, PA today! She is skilled, knowledgeable, and friendly. Hands down the most painless experience ever.
2023-08-23
Appointment held right on time! Very professional staff and high end facility. Thank you
2023-08-20
During cosmetic filler procedures, I get dizzy (and have even fainted in the past). I let them know at my first visit that despite my best efforts and desires, these things were somehow just very hard for me. Patsy and her team were the most skilled and caring I have ever encountered and for the first time, I truly had a positive experience!! They took the time necessary and truly know their stuff. Patsy has so much experience and training that it was easy to relax knowing I was in good hands. She prescribed the perfect treatment and was thoroughly engaged in my concerns and wishes. It was awesome to feel like I wasnโt just being rushed or upsold ! I was treated with respect and care and each question was clearly answered . The medical assistant with me was so assuring and tender, while clearly being impeccably trained and able to read everything that was needed to help the procedure move as quickly and smoothly as possible. Top notch professionals- the absolute best ever! โฆ.and I am thrilled with my results! My new favorite place โค๏ธ
2023-08-20
I've had nothing but a wonderful experience at Dr. Monica Scheel dermatology...very professional, kind and caring! Highly recommend
2023-08-13
Great personalized care, great, professional care
2023-08-13
Patsy was amazing
2023-08-13
The staff was excellent and I would recommend the institute for good work
2023-08-13
Tahila is the best! It was my first treatment at Dr. Monica Scheel's office and Tahila definitely made me feel very welcome and comfortable. I had my first dermaplane and I was little nervous about it, but she answered any questions and concerns I had. My skin and I are very happy with the results and would definitely go back and do more treatments with Tahila
2023-08-06
If I could, I would post 10 stars. These folks have diagnosed atypical melanoma, and several other types of skin cancer for me. My skin issues manifest differently from most fair skin types. And they've gotten them all through due diligence. It takes a staff that gives 100%. I am so grateful! Beth. ๐
2023-08-06
Too expensive
2023-08-06
Very beautiful soothing space. Efficient with your time and accommodating. Reyna the assistant was very friendly and professional!
2023-08-06
Caring staff each working for the overall well-being of the patient!
2023-08-06
Parking convenient, office tranquil,!staff professional and polite. When seen, Drโs always greet you with a warm friendly smile. They do take the time to hear you out and explain what ever concerns you may have. After your check up, you are sent to the payment desk and remind you of your next visit. Payment process is smooth and easy. Always look forward to my next annual check up !
2023-08-06
Tricia is great! Very thorough.
2023-07-30
Tricia Achay is an excellent PA-C. Always smiling, friendly and professional, and provides quality care and services.
2023-07-26
Professional, Accommodating, and I am happy with the initial results
2023-07-26
PA Tricia did my Full Body Skin Exam today and also my cosmetic services. She was very thorough with her examination and set out a treatment program for me. She has such a gentle touch when she does my injections. Itโs always a pleasure to go to her.
2023-07-20
I did my 1st dermaplane and Diamond glow with Tahila @ Dr Monica Scheels office today. My experience was amazing. I could feel the freshness of my skin when the layers were taken off. It felt weightless and clean. Tahila was amazing and professional we had great conversation throughout the whole process. She had great communication skills each step of the way. I recommend it to everyone 10/10. Shout out to the DJ of the day the music was on point it had me relaxed!
2023-07-20
Been going here for close to 10 years now and itโs my most favorite doctors to see. Most amazing staff, addressing all your derm concerns, go above and beyond in thoroughly explaining conditions, procedures and your available options of various treatment. They take pride in their patients and keeping them informed in maintaining your skin for your health as well as keeping you confident in its appearance. Cosmetic treatments your are blessed with the best of the best, these are all a group of perfectionist, amazingly skilled woman in everything they doโฆIve had Beverly Hills celebrity plastic surgeons comment on how good my sculptra and botox was done, by how natural it looked and how long it lasted, so thank you โPatsyโ, for taking such good care of me, that later in life if u ever decide to take time away, i will never know how to answer a doctor when they say what do u want done? I will say, โface time patsy right nowโ, to ask what I want, lol However, itโs not just myself thatโs been so fortunate in being treated by them, my 3 boys and husband have been there as well. My husband had a mole removed and botox for migraines, my middle son throughout puberty had hydrafacials that kept his skin clear, as well as botox for TMJ during his track seasons, then my 14 yr old just started for his hydrafacials and microdermabrasion to keep his skin cleared from those hormonal breakouts that he suffered from so very much until his treatments. Thank you all for loving my family as I do and always the one doctors I look forward in seeing! Lisa Kemp
2023-07-20
Aesthetician Tahila was professional and knowledgeable. She asked questions and regularly checked with me regarding my comfort.
2023-07-20
It was my first time doing professional teeth whitening and Brittany Heu was amazing. I was worried about pain since I have sensitive teeth and have only been able to use crest white strips for sensitive teeth in the past. Brittany was very helpful in talking me through everything and offered to only do a half session and see how my teeth feel. I was very surprised the next day when my teeth didnโt hurt at all. I finished up my teeth whitening procedure 3 months later and Iโm very happy with the results. I took 1 advil before treatment and my teeth feel fine so far. I also like the toothpaste and at home whitening kit. I have very sensitive teeth and Iโm so relieved this treatment went great!
2023-07-13
The sweetest staff ever!!! And what girl what! There all gorgeous!!! Walked out feeling like a Million bucks!!! Thank u thank u!
2023-07-13
Dr. Monica has assembled an amazing team. Stephanie is wonderful! Appointments are always on schedule, never feel rushed and she always provides ample time for consultation and numbing (if requested) prior to treatment in order to ensure a stress & pain free experience. Online booking makes it easy to schedule - I've always been able to get appointments with very short notice. Mahalo!
2023-07-13
Dr. Monica and her staff are so warm and welcoming, and they take such great care of you the second you walk in the door. They are a busy practice but Dr. Monica and her staff take the time to get to know you and understand your needs and goals. After years of struggling with skin issues including acne, I am finally under the care of a compassionate dermatologist and my skin has never looked better.
2023-07-13
Very welcoming environment! From front desk to treatment room, employees so very personable! Please mahalo Brittney for her genuine aloha!
2023-07-13
Always friendly and efficient staff. Results have been great so far and very natural looking. A doctor's office that consistently runs on time and with a smile. As long as this practice is around I'll never go anywhere else on island.
2023-07-06
Tabula is a wonderful dermatologist!
2023-07-06
Nala is amazing! She did my dermaplane, Diamond glow and laser hair removal! Shes so knowledgeable and made me feel comfortable the entire time.
2023-07-06
A++ Professional Team, excellent care and specialized treatments and solutions for your needs! Mahalo nui loa!
2023-06-29
Brittany gives the best diamond glow facials! My pores have never looked so tiny!
2023-06-21
Love Tricia and her professionalism and wonderful demeanor. Mahalo
2023-06-21
Always a great experience, professional and lovely staff!
2023-06-20
RN Stephanie is amazing. She is such an expert with lasers and has been keeping my skin spot free for years. I did a Picosure laser followed by a Potenza RF Microneedling today. Stephanie has expert knowledge paired with a gentle touch and I am sure my results will be stellar!
2023-06-20
Dr Patsy is the best artist!! I trust her implicitly her techniques are natural and she take the time to really understand what her client desires. Sheโs top notch!
2023-06-20
Excellent service, great team.
2023-06-13
McKenna and dr Colvin did an excellent job at my appointment. Very easy to talk to!! Super fast and painless. A++
2023-06-13
All of the people who work there make me feel welcome and important and I always look forward to returning.
2023-06-06
PA Tricia is amazing! So talented and a fantastic provider !
2023-06-06
Always the most professional experience here! I see PA Patricia for Botox and filler - amazing results! Iโve been to Janelle for a dermaplane facial and I loved it! Today I saw PA Patsy. She totally refreshed my face! I cannot recommend a better office and staff for your medical aesthetics and Injectables.
2023-06-06
I always receive thorough compassionate care Thank you
2023-06-06
At Refresh, there's always an expert touch, making me look and feel my best.The services are a caliber above the rest, professional and pleasant. Customer service at Dr Monica's is top notch! Patsy is amazing, knows and understands the older woman, and is highly skilled. I get the best results by staying open, and following treatment recommendations. The expert professional knows best. I enjoy the Galas, it's a chance to observe and learn, in the comfort of my home. We are so lucky to have this level of care in Kona! Renee Potter
2023-05-27
Got my PicoTone Face treatment done with RN Steph and Brittany! They were both great! One week later and I can already see a huge difference! My stubborn brown spots are fading away!!! Canโt wait for my next treatment!
2023-05-27
Trisha is my favorite!!! โค๏ธ
2023-05-27
Terrific, as always. Every time I leave their office, I feel confident and well cared for. Iโve always found the worst part of any visit to a doctor is the fact that some practitioners often donโt listen to their patients or take the time to explain and discuss the treatment plan. This has never been the case at Dr. Scheelโs office. They spend time talking with you and they actually listen to your concerns, paying close consideration to a variety of different factors to work with you and decide a treatment plan that best suits the individual! They are caring and compassionate while maintaining a reassuring professionalism. These women know their stuff and I will continue to trust them with my care. From the front desk to the medical assistant to the PAs and RNs, youโre always in good hands at Dr. Monica Scheelโs!
2023-05-26
I had the best experience with Nala and Brittany. They both made me feel very comfortable throughout my whole appointment and answered all my questions about my skin concerns. They made great recommendations for at home skin care and different treatments available. I will definitely be booking again!
2023-05-25
I HATE going to the dermatologist, but it's been a fact of my life for so many years. I've been to many dermatologists over the years...some good, some not so good. I'm new to the island and everyone recommended Monica Scheel. I had to wait a year for my initial appointment, but it was well worth it. Dr. Scheel's office is the best...caring, gentle staff; a beautiful atmosphere; and great care. If I have to have it done, I wouldn't go anywhere but here!
2023-05-25
I have always had great outcomes at Dr. Scheelโs offices with Patsy and several other technicians. Iโve had skin scans for cancer, fillers, laser treatments, facials and relaxers. All have been subtle changes that make me feel refreshed. They always listen to my needs. My skin glows and looks much younger than my actual age. So grateful they are here on-island!
2023-05-24
Stephanie and support staff were all incredibly welcoming, educational and comforting throughout the entire process. From consultation to the execution of the procedure to the aftercare instructions, they were professional and accommodating of all my questions and concerns. I left feeling more confident, excited for my skin care journey and will 100% continue to seek all dermatology needs from this practice. Gold star.
2023-05-23
I had a wonderful experience getting Botox today with Dr. Monica Scheel & her staff. They took their time to listen, address & create a plan to improve my other cosmetic concerns as well. Thank you so much for your time ladies!
2023-05-20
I love going here. The staff is so pleasant and helpful. Plus the treatments are great.
2023-05-20
Great experience. I'm so excited to start my laser hair removal process. Brittany did a great job explaining the process and what to expect during the treatment. 1st treatment down and looking forward to the nexr...I have done this years ago!
2023-05-20
I came in looking for Botox, and left with a better understanding of skin care. Mahalo to all...I'm grateful
2023-05-13
Nala is a godsend! I trust her implicitly and always have the best time when I see her. My skin has never looked better!
2023-05-13
Warm, friendly atmosphere and staff. Dr. Monica is awesome!
2023-05-13
As usual, Stephanie was informative, kind, friendly and helpful.
2023-05-06
Terrific, as always. Every time I leave their office, I feel confident and well cared for. Iโve always found the worst part of any visit to a doctor is the fact that some practitioners often donโt listen to their patients or take the time to explain and discuss the treatment plan. This has never been the case at Dr. Scheelโs office. They spend time talking with you and they actually listen to your concerns, paying close consideration to a variety of different factors to work with you and decide a treatment plan that best suits the individual! They are caring and compassionate while maintaining a reassuring professionalism. These women know their stuff and I will continue to trust them with my care. From the front desk to the medical assistant to the PAs and RNs, youโre always in good hands at Dr. Monica Scheelโs!
2023-05-06
Wonderful experience. Everyone was very helpful and willing to help. I loved that I did not feel rushed and all my questions and concerns were answered. Stephanie and Sandra were very kind and helping to calm me my nerves. I felt very comfortable and in excellent care
2023-05-06
Thorough and professional. Feeling of being cared for by knowledgeable professionals. Friendly. On time. Efficient.
2023-05-06
Went to get micro needling done with the beautiful Nala. She was so kind and made me feel great every step of the way! Sheโs amazing!
2023-05-06
Nala gave me an amazing micro needling treatment. He went over other treatment options and skin care. I am very happy with the service I will received today.
2023-05-06
Friendly service, skilled technicians and a beautiful office. Canโt wait for my next visit! Had the Diamond Glow Facial today.
2023-05-06
Steph and Nala are absolutely amazing!!! So personable and really knowledgeable. Would recommend to anyone and everyone.
2023-05-06
I love it! The ladies are so nice and they put you on with the best things! If u want something good and simple I would recommend a diamond glow!!
2023-05-06
Great friendly service, felt super comfortable โผ๏ธ
2023-05-06
Always love going to see Nala. She is so knowledgeable, friendly, and punctual. She always takes extra time to explain and answer all my questions and concerns. I will definitely be going back in the future.
2023-05-06
The staff is always professional & provides quality service. The esthetician was very knowledgeable & informative. My husband and I appreciated her honestly regarding what products and treatments would be beneficial based on our individual needs versus just trying to make a sale. She was very attentive and thorough in her approach. So grateful for having a safe place to address our medical/cosmetic needs.
2023-05-06
Wonderful experience from when I first walked in the door until I exited. Receptionist staff was very pleasant and quick to acknowledge me. The assistant to PA patsy was very thorough in explaining the procedure (Botox). PA patsy also gave really sound suggestions and advice as to what procedures would be most advantageous to my wants. She listened to what I had to say. I felt very calm and relaxed and Iโm looking forward to my future visits. Even the final step of paying and scheduling was very pleasant. Some businesses could really learn from the staff here. Dr Scheel should be really proud of her employees. Recommend them highly.
2023-04-29
The office is beautiful and the staff are so friendly and wonderful. It was my first time getting relaxers and they made the experience easy and enjoyable
2023-04-29
Dr. Monica and Natasha are fantastic! Best place to come for all my beauty needs!
2023-04-27
I love the great vibe of this office! I always feel well taken care of, and pleased with my treatment. Today I saw Stephanie, RN. She assessed my skin needs and my concerns, and gave me some very exciting options. Sold! I love that she gave me a detailed description of laser modalities, and helped me understand what would help my skin get the best results. I opted for PICO, as suggested. Very, very happy that Stephanie made time for me, with education, risks/benefits, questions, and some clinical and professional chit chat! The treatment itself was a breeze. Thank you to the front desk and the back desk ladies too!! You are all lovely and awesome ๐
2023-04-26
Highly professional on all levels!
2023-04-26
Iโve seen Casey. She explained everything to me on what I was there for. She was so patient and very careful taking care of me during my visit. I canโt wait the see her again and tell my friends about Monica Scheelโs staff. Casey is my beauty angel!!!!
2023-04-26
Always pleasant. Always competent.
2023-04-25
Lovely staff very helpful
2023-04-22
Casey is awesome and staff is great
2023-04-21
Very friendly and relaxing. Just what my face needed before my wedding day
2023-04-21
Nana and Amanda are fantastic. Great treatment results and wonderful customer service. I highly recommend!!
2023-04-21
Iโm about halfway through my Brazilian laser experience and let me tell you, Iโm in LOVE and wish I did this sooner. This treatment is seriously so quick and the pain is minimal and only lasts five minutes. Trust me, you can handle anything for five minutes haha. If you are hesitating about laser hair removal, donโt wait, just go for it because youโll wish you did it sooner! Thank you Nala for making these appointments so easy! She is so friendly and nice and not to mention so pretty lol!
2023-04-20
Always helpful and genuinely seem like they like there job and like helping people
2023-04-20
Love love love her and all the girls! Very skilled and great with suggestions on needed treatments/ recommend to every one
2023-04-20
Great patient experienceโฆ
2023-04-20
Dr Monica is very knowledgeable and helps identify problems and offer solutions that work. If it needs to go to the next level she'll recommend a referral to a specialist. Always caring and understanding. Her girls that assist her are incredible, very professional and personable always with your needs coming first. We have been helped by Dr Monica in so many ways, thank you.
2023-04-20
Appointment on time. Very efficient and present.
2023-04-20
Very professional and lovely treatment of patients/clients.
2023-04-13
Love, love Nala she does such an amazing job โค๏ธ
2023-04-13
I love the great vibe of this office! I always feel well taken care of, and pleased with my treatment. Today I saw Stephanie, RN. She assessed my skin needs and my concerns, and gave me some very exciting options. Sold! I love that she gave me a detailed description of laser modalities, and helped me understand what would help my skin get the best results. I opted for PICO, as suggested. Very, very happy that Stephanie made time for me, with education, risks/benefits, questions, and some clinical and professional chit chat! The treatment itself was a breeze. Thank you to the front desk and the back desk ladies too!! You are all lovely and awesome ๐
2023-04-13
Casey is the BEST!! Mahalo for a great experience, as always:)
2023-04-13
Nala always does an amazing job! Iโm a mom of 3 and itโs hard for me to make time for anything for myself. But when I do, I get a DiamondGlow and my skin always looks and feels fabulous after!
2023-04-13
The staff here are very helpful, kind and knowledgeable. They take their time to answer questions and provide all of the information you need.
2023-04-06
Really professional and painless
2023-04-06
Casey ESTI is the best in her field! She is knowledgeable, has great technique. She is a jewel!
2023-04-06
Always a wonderful experience! Casey is a gem, very helpful and informative with any questions I had.
2023-04-06
John 7:38 โHe who believes in Me, as the Scripture has said, out of his heart will flow rivers of living water.โ -Jesus
2023-03-30
Great care. Very thorough. Highly recommend.
2023-03-30
Brittany did an amazing job on my Dermaplane & Diamond Glow. My skin feels so good and refreshed. She helped extract my clogged pores, which I appreciate so much. I will be back!
2023-03-27
Great PA Patricia Achay. Very knowledgeable and thorough. I am glad I was refered to your office. See you in July. Also all other assistant's and front desk are ROCK STARS.
2023-03-27
Wonderful experience! Loved the diamond facial and everything about how I looked afterwards. My skin truly was glowing and fresh as can be. This might just be something I start to do on a regular basis!
2023-03-27
I love my facial. I see such a big difference. I'll be back. Mahalo so so much
2023-03-27
Super nice staff and very informative!
2023-03-27
Great personalized professional care
2023-03-27
Always a pleasure coming here. All the happy faces and beautiful smiles make for a great atmosphere. Patricia is always so thorough and informative, and Casey is always so great as well. Thank you so much to the entire team.
2023-03-27
Jenelle did an amazing job at my treatment!
2023-03-27
Dr Ashley is a breath of fresh air, personable, efficient and extremely competent and no pain in doing a biopsy and burning a lump off my ankleโฆgreat support team tooโฆ
2023-03-27
Nala and Casey were awesome to me and my daughter. We had never had a diamond Glow facial. Nala was so helpful and knowledgeable about how to care for my skin and to prevent issues . My daughter said Casey helped her to understand the basics of taking care of her face and what type of products to use and avoid for her skin type . Thanks . Wish we lived here so we could back soon!
2023-03-27
Amanda and Catalina are so awesome and professionalโฆ I got to see my favorite provider PA Tricia and her sweet MA Shanaia.
2023-03-27
I was in great hands with Patsy and Janelle today. My thanks to you both!
2023-03-27
Love how professional, competent and kind they are.
2023-03-27
Nalaโs amazing! Sheโs friendly, very knowledgeable and efficient. I had the Potenza RF Microneedling treatment done with her a few days ago. From start to finish she made sure I understood the treatment, precautions and post op care instructions. She also recommended the Alastin Regenerating Skin Nectar to use post treatment, this product is amazing!!! I have barely any post procedure redness and itโs definitely speeding up my recovery time. Highly recommend this product along with this treatment!
2023-02-27
Dr Monica did great work. Joyce in payments was also very helpful.
2023-02-27
I have been seeing Dr. Scheel for several years. She is the best!
2023-02-27
The only place I ever go for a skin check. Very professional and extremely thorough. Iโve had a lot of sun exposure over the course of my life, so really appreciate the peace of mind I get from knowing that the staff at Dr Monicaโs is so knowledgeable and experienced. I trust them, completely.
2023-02-27
Janelle is the best
2023-02-27
SO KIND AND HELPFUL! I came in not knowing what exactly my face needed, and they took the time to analyze and recommend me the best option, and I have truly seen so much difference in my post acne red marks!
2023-02-27
I got the best diamondglow facial Iโve ever had here today. Brittany was great and was running a special, she went above and beyond to clear out my pores. I am as they say โa happy camperโ
2023-02-27
Stephanie Ayau is amazing. She works on my whole family and we feel comfortable with her. Mahalo nui for the warm aloha spirit and for making us feel relaxed.
2023-02-27
Great experience. Service was punctual and informative.
2023-02-27
Everyone is so friendly and helpful. I have been receiving procedures here for about 5 years and Tricia is amazing!
2023-02-27
I really appreciate all of wonderful and professional staff at Dr. Monica Scheelโs as well as their beautiful office. I see Nurse Stephanie and she is absolutely fantastic. I am very pleased with all the services Iโve received and will continue to recommend them to everyone.
2023-02-27
Great service!! Dr Monica and staff are awesome
2023-02-27
Stephanie is always wonderful. The office has a lovely welcoming atmosphere. Self imposed torture with needles but they make the experience the best it can be.
2023-02-27
Very happy with my results and the staff was excellent and very knowledgeable
2023-02-27
Casey was absolutely AMAZING and is so sweet! My first dermaplane and diamond glow facial, she was informative every step of the way and the whole experience was soothing and relaxing, canโt wait for my next appointment with her!
2023-02-27
An amazing experience with incredibly knowledgeable staff
2023-02-27
Knowledgeable and professional staff. Loved it.
2023-02-27
As always, amazing service from amazing staff!
2023-02-27
Iโm very pleased with the care I receive at Dr. Scheelโs. Excellence In all ways including a warm and friendly staff.
2023-02-27
Casey was recommended. So glad I took the advice. Easy to give Casey a review. Sheโs easily 5 stars.
2023-02-27
I have pretty sensitive teeth, so I was a bit nervous to get the whitening. Britney was great, she put me at ease, asked lots of questions and went over everything thoroughly. The room was spacious, clean, and bright and I was comfortable during the procedure, which lasted about an hour and a half. The best part, of course, is I feel so much better with whiter teeth!
2023-02-27
I met with Stephanie for a consultation about the best procedure to lighten some beginning facial dark spots and decrease some wrinkles. She recommended a very affordable PicoSure procedure that she felt would meet my needs. Stephanie was very professional and knowledgeable. Iโm scheduled for the procedure in less than a week at a very convenient time. Am looking forward to it!
2023-02-27
All of my appointments at Dr. Monica Scheel with Esthetician Casey Gavoni has been AMAZING! Casey is very kind, friendly, easy to talk to and makes me feel comfortable during each visit. She answers all my questions, explains things before she starts and makes recommendations upon request. One of my favorite services with Casey is the diamond glow. I leave my appointments feeling happy and very satisfied with the way my skin looks and feels. Mahalo to Casey and everyone at Dr. Monica Scheelโs.
2023-02-27
Joyce is awesome! She scheduled my appt after talking with me about what I wanted and what I didnโt want. I was a bit nervous not really understanding what all the different services are. She said, โYou will Love this,โ and set up my appt. Nala performed a dermaplane with a diamond glow facial on me. She was amazing! Explained what she was doing and why it was good for my skin and pores. I really appreciate the education/knowledge behind the service. My face felt so good! So clean and hydrated! Would TOTALLY recommend this place, and look forward to other services in the future!! Thanks ladies for my wonderful experience!!
2023-02-27
Staff was friendly and professional, the office was beautiful and bright. No waiting, daw the doctor at the scheduled time. Highly recommend.
2023-02-27
I always feel so well taken care of when I have an appointment with Dr. Scheel Dermatology. The staff is always friendly and make me feel like a valued patient. Dr. Scheel answers all of my questions and offers great guidance not only about skin my health, but how it effects my overall health and wellness. I highly recommend Dr. Scheel and her staff.
2023-02-27
Stephanie was incredibly knowledgeable and very helpful for making the best decisions for skin. Great experience!
2023-02-27
I had a full skin check by competent and courteous staff. They explained the procedures well. The office staff were also easy to work with.
2023-02-27
Stephanie was wonderful! I had never had ILP before and she did such a great job of making me feel comfortable and explaining the procedure to me. You are truly blessed to have her as an employee..
2023-01-27
Joyce was amazing . She set me up with all the rewards explained the service . She is such a joy
2023-01-27
The ladies were awesome made me feel very comfortable and were thorough and explained what they were doing!! Love the attention to detail that is provided!
2023-01-27
Not only do I feel 5 years younger, I feel 5 lbs lighter! Iโve been noticing some sagging around my jawline. Dr Scheel treated my jawline today will juvederm volux and it has taken YEARS off my face. Dr Scheel made the process quick and pretty painless. The change is so subtle which I absolutely love!!! Overall, it makes my face younger but slimmer/tighter too. I couldnโt be happier with my new jawline! Also the staff are so caring, friendly and supportive!!
2023-01-27
Knowledgeable, kind and skilled! Love..
2023-01-27
Just finished my second session of micro-needling a few days ago with Nala at their Kailua- Kona office. Everyone at their office is friendly & helpful. Nala was amazing! She took a before & after picture, explained everything she was doing/going to do & made me feel so safe & comfortable! Iโll be going back in six weeks for my third session with Nala! So excited!!
2023-01-27
Iโm so happy I made the decision to go to Dr. Monica Scheelโs office. The staff are friendly and helpful, from the front desk to the checkout. I met with Patricia and her assistant who did my Botox injections. They listened to my concerns and suggested treatment options. Patricia was very experienced itโs comforting to be in the hands of someone who is knowledgeable. I was confident she knew exactly what she was doing. Thank you so much! I will be back.
2023-01-27
My first Diamond Glow and it felt great. Nala was my ESTI and she is amazing! She talked with me and helped me figure out a helpful skincare routine. Canโt wait for my next one