Cosmetic Dermatology Comments From Our Patients
"Had my first appointment with Refresh by Dr. Monica today. What a great experience. I was blown away by their customer service, attention to detail, knowledge and professionalism. Everyone was so genuinely kind. Truly a breath of fresh air for Hilo." - Jaque K.
I had the pleasure of my first visit to the Hilo Refresh Clinic! One word - WOW! Dr. Monica and Staff could not have been be more friendly and professional. Beautiful new space in Hilo with a fresh vibe. Dr. Monica was so kind and informative throughout my appointment. Her Staff is welcoming and thoughtful. Honored to call Refresh by Dr. Monica and Staff my beauty refresh place!!
THIS is how you run a medical practice: scrupulously punctual, unfailingly warm and considerate, thorough in their treatment, never rushed, and most important of all, highly trained and superbly skilled in their medical arts. Dr. Scheel, PA Natalie, and the entire staff set the high bar for the practice, both the medical care AND the business arts, of medicine. Brava!
I highly recommend Dr Scheel's office. I am a long time patient of Dr. Scheel. I can still remember my first visit. I was very impressed with the most thorough dermatological exam I had ever received and the care that went into that visit with a complete body scan and mole/spot mapping that is still referred to today. While I still maintain my medical visits with Dr. Scheel and her PA's, I have also ventured into Cosmetic visits to her office. I have been seen by Dr. Scheel, as well as her PA's and other providers and have had several procedures ranging from fillers and relaxers to hair removal, etc. I most recently received fillers from Tricia, who did an amazing job making me look refreshed and natural (never overdone). I trust in Dr. Scheel and her entire team for all of my dermatological needs. - Kim Y.
My friend and I both came together for some “youth maintenance” heehee.. We had the BEST time. The office is classy, clean and cheerful. I think the front desk staff is extremely professional, kind and accommodating. I have had nothing but pleasant experiences at this office. We requested Patricia to do our services because I have seen her before. As always she exceeds expectations! She is truly an artist. Very professional, takes her time with you and makes you feel important. I love when doctors/nurse aren’t rushing around the room busy busy trying to get you out fast. She sat down, looked us in the eye and really found out exactly what we each wanted and how we could accomplish that. She is honest and upfront. We were thrilled and are so happy to be clients and this fabulous dermatology office. I would recommend Monica Scheel dermatology to anyone. I would also recommend asking for Patricia because I think she’s amazing! Thanks again guys!
This office is the best. I was having a hydrafacial and asked Linda Jo to look at something on my neck. She went and got one of the PA’s to look at it. It was biopsied and removed within two weeks. We are so lucky to have these people who listen to us and keep us well. And… keep us looking our best as we get older. Win, Win.
A week ago I had a TCA peel with Linda Jo. She really impressed me with her knowledge and skill in applying the peel. She explained step by step the process and what I was going to feel making sure that I was comfortable all along the way. One week later I am very pleased with the results. I’ve noticed a decrease in brown spots and smother and clearer skin. Patsy the PA is also very knowledgeable. She stopped in for a couple of minutes to give me advice on a persistent rash. Very pleased with this office and the results. Already booked my next appointment with Linda Jo.
I came to Dr. Scheel’s office with a lot of sun damage accumulated over the years having lived in sunny climates most of my life. After just one IPL session, almost all the brown spots on my face disappeared. I was so happy with the results that I dared to try something I didn’t think I’d ever do … botox & fillers. Bye bye wrinkles on the forehead and around the eyes, hello plumper lips! I’m totally sold on these treatments and highly recommend Dr. Scheel and her staff if you have any skin-related concerns, cosmetic or medical. In fact, next time I’m going in for a skin exam because one of the PAs who gave me a peel recently noticed some spots on my arm that might be of concern. I love that they are not only focused on the cosmetic side of things but also on the lookout for medical issues that I may not have noticed. That’s genuine care of their patients!
I am very pleased with the first IPL and how Pam worked with me on it. The other IPL I had elsewhere was really NOTHING like this one – which was just a few spots were hit, and it produced no visible results – waste of money after two visits – it was a GROUPON – nothing I’d do again. This IPL really made a big difference. I know those brown spots on my cheeks and one near my mouth were very predominant – and they looked so horrible. Now, I can barely see them. And, overall, less spots. And, it’s just the first IPL!
Before I began working with Dr. Monica Scheel in 2005, I was a former Southern California beach lifeguard, a lifelong swimmer and a bonafide sun worshiper. After consulting with Monica, I realized my skin was not “too far gone,” as I believed, and that she could help. Between better sun awareness, the use of hat and sunscreen and more protective clothing (sleeves), avoiding peak sun hours and finding shade as well as IPL’s, PDT and laser treatment from Monica, I have lost the “fried” look. My skin appears and feels ten years younger. I don’t need to look 35, I just want to be a dam good 50! Thanks, Monica, for saving me!
Dr. Scheel and her staff are very professional, knowledgeable and friendly. As soon as you enter into their state-of-the-art facility you are treated like royalty, and are made to feel at home. With the advice and guidance of Dr. Scheel and her staff, my complexion has never looked so good and I am complimented on my complexion often. My complexion is softer, firmer, brighter and youthful looking.
After twenty-four years of daily acne outbreaks and scarring on my face, I now have had a clear complexion for four months! I am beyond thrilled!
I am absolutely thrilled with the results of my cosmetic procedures. I am constantly getting compliments on how great my skin looks.