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Derm Ocean

Patient Reviews

One of the best things about Hawaii is the sense of community. People are welcoming, friendly and accept everyone as part of their family. We also think of our patients as family members and work hard to make them happy. Below are just some of the testimonials we’ve received from happy patients.

If you are a patient, please let us know what you think by leaving us a review by following the link for one of the services below.

From Our Patients

My friend and I both came together for some “youth maintenance” heehee.. We had the BEST time. The office is classy, clean and cheerful. I think the front desk staff is extremely professional, kind and accommodating. I have had nothing but pleasant experiences at this office. We requested Patricia to do our services because I have seen her before. As always she exceeds expectations! She is truly an artist. Very professional, takes her time with you and makes you feel important. I love when doctors/nurse aren’t rushing around the room busy busy trying to get you out fast. She sat down, looked us in the eye and really found out exactly what we each wanted and how we could accomplish that. She is honest and upfront. We were thrilled and are so happy to be clients and this fabulous dermatology office. I would recommend Monica Scheel dermatology to anyone. I would also recommend asking for Patricia because I think she’s amazing! Thanks again guys!

When I walk into Dr. Scheel’s office, I know I will be well taken care of. It’s the best of both worlds: a spa-like feeling met with the highest medical standards and care. I’ve been coming here for years to get HydraFacials, IPLs, and chemical peels. This is also the only place I go to for sunscreen and skin care products. I love Monica’s personal line she created in the last several years and would highly recommend it. What I especially love about this office is their attention to detail and the personalized experience I always receive. When I became pregnant with my son, they tailored my treatments to make sure that both me and my baby-on-the-way were safe the entire time.

From the minute you walk through the doors, the experience starts! I love everything about this office. From the staff, the products, and the many different procedures they offer. I have had everything from Botox , chemical peels and basal cell skin cancer removals. Regardless of the treatment or procedure the staff is extremely qualified and there to help you every step of the way.

This office is not just for the ladies. My wife got me a gift certificate at one of the office’s events for a full body skin check. While they were doing my skin check, they used MelaFind and detected a basal cell carcinoma on my cheek. Dr Scheel’s team did a great Mohs surgery on it. Was very impressed and glad I went in for a routine checkup.

If is was not for Dr Monica Scheel Dermatology Office, I would still not know that I had Melanoma on my leg. The spot was so small that I had not noticed it, and was discovered when I had my full body cancer screen check at Monica’s Office, with their professional and caring dedication to the customers.

This office is the best. I was having a hydrafacial and asked Linda Jo to look at something on my neck. She went and got one of the PA’s to look at it. It was biopsied and removed within two weeks. We are so lucky to have these people who listen to us and keep us well. And… keep us looking our best as we get older. Win, Win.

There is no one on this island or any other as qualified as Monica Scheel in dermatology. I’ve known Monica since her arrival to the islands in a professional capacity and was one of her first patients and I have stayed with her throughout the years even though my insurance does not cover her. The value she provides to her clients can not be paralleled.

Have known Monica since she first came to the Big Island. She and her staff are first rate. Knowledgable, professional, caring and a true “Aloha Spirit”, can be felt by her and all her wonderful colleagues.

A week ago I had a TCA peel with Linda Jo. She really impressed me with her knowledge and skill in applying the peel. She explained step by step the process and what I was going to feel making sure that I was comfortable all along the way. One week later I am very pleased with the results. I’ve noticed a decrease in brown spots and smother and clearer skin. Patsy the PA is also very knowledgeable. She stopped in for a couple of minutes to give me advice on a persistent rash. Very pleased with this office and the results. Already booked my next appointment with Linda Jo.

I came to Dr. Scheel’s office with a lot of sun damage accumulated over the years having lived in sunny climates most of my life. After just one IPL session, almost all the brown spots on my face disappeared. I was so happy with the results that I dared to try something I didn’t think I’d ever do … botox & fillers. Bye bye wrinkles on the forehead and around the eyes, hello plumper lips! I’m totally sold on these treatments and highly recommend Dr. Scheel and her staff if you have any skin-related concerns, cosmetic or medical. In fact, next time I’m going in for a skin exam because one of the PAs who gave me a peel recently noticed some spots on my arm that might be of concern. I love that they are not only focused on the cosmetic side of things but also on the lookout for medical issues that I may not have noticed. That’s genuine care of their patients!

Mom and I wanted to say MAHALO for all you did for us today!!!

When I called this morning to make an appointment for Mom, I was thrilled when Danielle said there was an opening at 11:45am. We felt a sense of relief since she has been in pain for a while. It was comforting to know there is no pressure sore or something skin related going on.

Your immediate glance to my arm was heartwarming. You cared so much to interrupt Mom’s appointment to look at my lesion. Taking the time to do the biopsy and explaining the next steps was the absolute best. It made me stop worrying about the unknown and know I’m taking steps in the right direction with your guidance.

Patient Care Coordinator Gia was also helpful and kind to both of us today – MAHALO Gia!!!

Dr. Scheel – your warm and friendly manner, combined with your professional expertise is such a gift. You exude genuine caring, confidence and competence. We feel so fortunate you are here in Kona.

THANK YOU so much for everything you did for us today !!!

She’s an artist with a fine eye for symmetry and what will support your own natural beauty. I live on Oahu but come back to the Big Island for Dr. Scheel.

I am very pleased with the first IPL and how Pam worked with me on it. The other IPL I had elsewhere was really NOTHING like this one – which was just a few spots were hit, and it produced no visible results – waste of money after two visits – it was a GROUPON – nothing I’d do again. This IPL really made a big difference. I know those brown spots on my cheeks and one near my mouth were very predominant – and they looked so horrible. Now, I can barely see them. And, overall, less spots. And, it’s just the first IPL!

Patient who attended our Free Skin Cancer Screening – 13 years in Hawaii…. Lots of fun and sun, but I want to take a few minutes and tell you the importance of getting your skin checked regularly. Hopefully we caught this and another spot on my back soon enough. A week later, I got the phone call that I’ve been praying about all week … Melanoma. A nasty skin cancer that if not detected early can grow downward and once in your bloodstream can ultimately kill you. The good news is, with such an early detection, the doc is confident they removed all of the cancer.

Read full story for this patient here

I just wanted to thank you for the clinic you put on the other day. That service is absolutely fantastic and I think it’s remarkable what you’re doing for the community. What an amazing opportunity for people to get educated and potentially catch at risk areas in advance. I can only imagine the amount of work that goes into an event like that and I really appreciate it.

Before I began working with Dr. Monica Scheel in 2005, I was a former Southern California beach lifeguard, a lifelong swimmer and a bonafide sun worshiper. After consulting with Monica, I realized my skin was not “too far gone,” as I believed, and that she could help. Between better sun awareness, the use of hat and sunscreen and more protective clothing (sleeves), avoiding peak sun hours and finding shade as well as IPL’s, PDT and laser treatment from Monica, I have lost the “fried” look. My skin appears and feels ten years younger. I don’t need to look 35, I just want to be a dam good 50! Thanks, Monica, for saving me!

Read her full story, "Reformed Sun Bunny" here.

Patricia Achay is the first dermatologist I have had confidence in for over 30 years. She is incredibly professional, knowledgeable, and willing to spend whatever time is needed to address the “hide abuse” that field scientists like myself have subjected our bodies to over the years. It was such a delight to finally have contact with a professional who obviously cared about her patients, and who was willing to explain her findings on a level that respected one’s intelligence. In contrast to the superficial “quickies” from Hilo dermatologists that I have sadly become accustomed to, you will probably have the first-ever really thorough dermatological hide inspection you have ever had in your life on your first appointment.

I just wanted to let Dr. Scheel and her staff know that my recent visit was extremely positive and I left with a great and good feeling. I know I don’t always do what Dr. Scheel suggests, but she was very positive and it was encouraging. I just wanted to let you know that my whole experience was extremely satisfying and a wonderful thank you for all you do.

While Melasma can be an extremely difficult skin condition to treat and can reoccur at any time – one that I may have to battle with for the rest of my life – I now feel that I have learned enough from Dr. Scheel to not let it get out of control as I allowed it to before.

Thank you Dr. Monica Scheel for taking the time to care and making me feel beautiful again from the inside-out. And thank you for helping me to believe that there is hope for Melasma.

Read full story for this patient here.

Dr. Scheel and her staff are very professional, knowledgeable and friendly. As soon as you enter into their state-of-the-art facility you are treated like royalty, and are made to feel at home. With the advice and guidance of Dr. Scheel and her staff, my complexion has never looked so good and I am complimented on my complexion often. My complexion is softer, firmer, brighter and youthful looking.

I recommend Dr. Scheel and her knowledgeable staff to all my friends and family.

After twenty-four years of daily acne outbreaks and scarring on my face, I now have had a clear complexion for four months! I am beyond thrilled!

After several years of suffering with a skin condition on my hands, fingers and back, I went to a dermatologist (not Dr. Scheel) about 4 years ago. That doctor spent 5 minutes in the room with me, said it was psoriasis and nothing could be done about it.

I had heard of Dr. Scheel so decide to try a different dermatologist. My 1st exam was 45 minutes, at which time Dr. Scheel checked all of my skin and asked questions about my health and life style, stress level. She suggested doing a test to see if I had allergy or intolerance to 30 different foods, because that can be a cause. After the test results came back, we met again and was told that 5 foods (refined sugar, cows milk, wheat, eggs and oats) were at high levels in my body and that they all can cause inflammation (which psoriasis is).

Within the 1st 2 weeks of my new diet, I noticed that my psoriasis was diminishing and by the 5-month mark, it was virtually gone. Hooray!

I have been meaning to tell you what an influence you have been on my 16 year old son, who I brought in to see you last year. You spent nearly the full hour with him, giving him information about total health and wellness, with particular emphasis upon healthy eating and lifestyle.

You gave him several handouts to read about diet as it relates to the skin. He has taken all the information to heart … and more. He has taken the time to read up on nutrition and become an advocate for food awareness among his peers in the neighborhood and at his school in Waimea.

At age 16 his career interest appears to lie in health and nutrition, perhaps along the lines of naturopathic medicine with extra focus upon foods/nutrition. I truly believe his visit to you has profoundly influenced his life choices. You really have a special gift for wellness, and I think the path MP is now on reflects this.

THANK YOU for all you have done.

Thank you so very much for our visit today at your office. From the moment I walked into your carefully-planned and tastefully decorated offices through the final moments of account payment and appointment scheduling for February, the level of service and patient respect truly was remarkable.

Your personality and professionalism, breadth of knowledge and practical application suggestions – as well as deep listening and empathic observations – were very much appreciated.

I am absolutely thrilled with the results of my cosmetic procedures. I am constantly getting compliments on how great my skin looks.