Terms and Conditions

Returns & Refunds:

To be eligible for returns on product purchases, you must provide proof of purchase with valid receipt documentation and the product must be returned unused in original packaging within 30 days from the original purchase date.

Please contact us at customerservice@drmonica2022.wpengine.com to initiate the return process and confirm if the return is eligible.

Once your item is received, inspected, and approved your refund will be processed to the original form of payment. Please note: credit card refunds typically take up to 10 business days to reflect on your credit card statement.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Local Pickup:

Allow up to three business days to prepare your order. Please call your pickup location to ensure your order is ready before arriving.

Gift Cards:

Gift cards are NON-refundable. All sales are final.

Prepaid Specials on Services:

Monies collected for prepaid services are being accepted as a deposit for services rendered.

Prepaid services expire within one year from purchase date.

If services are not redeemed within one year of purchase date then all monies received will be forfeited.

Any deposit will be applied to the purchase price at time of service.